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Constant Contact, Inc, helps small businesses, associations, and nonprofits connect with their customers, clients, and members. Launched in 1998, Constant Contact champions the needs of small organizations and provides them with an easy and affordable way to build successful, lasting customer relationships.
Constant Contact's leading email marketing, online survey and event marketing tools—supported by its expert personal coaching and support—help all types of small businesses and organizations create professional-looking email newsletters and insightful online surveys and begin a dialogue with their customers. Today, more than 450,000 customers worldwide trust Constant Contact to help them connect with their audience.
With Constant Contact, small organizations have access to the latest industry information and education to help them learn email marketing and online survey best practices. Plus, they benefit from Constant Contact's high email deliverability rates due to strong partnerships with ISPs, a no-tolerance spam policy4, and a leadership role in organizations such as the ESPC5 (Email Sender and Provider Coalition).
Headquartered in Waltham, Massachusetts, with offices in Waltham, MA; Loveland, CO; Delray Beach, FL; San Francisco, CA and New York, NY, Constant Contact was ranked number 153 on Deloitte's 2009 Technology Fast 500. We are a leading provider of email marketing and online survey tools for small businesses, associations, and nonprofits by focusing on our customer's satisfaction and needs with helpful, personal coaching.
We're recognized by 1,100 national small business champions and advocates, including Chambers of Commerce, Small Business Development Centers (SBDCs), SCORE, and others. We're trusted by more than 450,000 small businesses and organizations who use our services. You get a dedicated personal coach—assigned to your Constant Contact account—to get you up and running fast, and keep you going strong. We take a hands-on approach, working with you in your actual account to solve your issues.
You're supported by over 150 live specialists, ready to answer your questions, and help you run at peak efficiency. You choose how you want to be helped—phone, email, or live chat. If you're just getting started, we can give you the knowledge to do Email Marketing, Event Marketing, Online Surveys, and Social Media Marketing effectively. If you're advanced, we can share time-tested advice on how to ratchet up your skills, and stay ahead of the latest trends and best practices (like social media).
Our education experts have trained over 300,000 businesses through free webinars, seminars, and conferences. Outstanding deliverability of 97%—verified by the independent research firm Return Path. The industry's largest, most experienced, and most knowledgeable compliance team, backed by battle-tested processes and longstanding relationships with the largest ISPs. We've been helping small businesses and organizations succeed far longer than anyone else. All our products are—first and foremost—simple to use. And, they're tailored to fit virtually every type of small business or organization. They come with easy-to-read, easy-to-interpret reports—so you can see how well they're performing for you.